This procedure covers the Domain Management Service provided by WiSS Limited.
The Domain Manager is responsible for the effective management and control of the Domain Management services, and ensures that all staff are aware of the procedure and actions within the procedure.
This procedure details the methodology of managing the Domain Management Service for WiSS Ltd.
There are 3 key elements to Domain Management Service there are;
Records are maintained in a combined record keeping, provisioning, and billing system using an online software solution.
These are explained in a little more detail below.
Domains are registered through third party registrars.
Nominet handles all domains in the .UK namespace, with a few exceptions. JA.NET handle domains in the .gov.uk and .ac.uk namespaces.
Domains are either registered and renewed directly through the online provisioning application or manually depending on the availability of an registrar API.
Domains can be registered for a period of between 1 and 10 years inclusive although 2 years is the most common registration period.
Domains are charged at rates as given at https://myaccount.wiss.co.uk. These charges apply to both renewal and registration.
We do not charge for cancellations. We will email the contact of the account 60,30,14, and 1 day before your domain name is due to expire to ensure you have time to decide if you would like to keep the domain name. If you wish to renew you can either use the link in the reminder to log into your account or send an email to [email protected] If you do not wish to renew you can simply let the domain lapse although you may continue to receive automated reminders.If you do not respond the domain name will not be renewed and will be suspended 30 days after the expiry date and cancelled after a further 60 day grace period.